***NOTE: For Leader Branded Notebook, PC, Tablet and Server please call our Support Number 1300 789 701 (Opt1) first and don’t create a RA#, the Support Team will raise an RA# for you after discussing the problem.***

The Leader Warranty System has been designed to make the returns process as simple as possible. You can apply for a Return Authorisation Number (RA#) and also view the status progress of each RA# once created.

Using the Leader Warranty System you will have access to manufacturer brands contact support numbers and links. Once logged in go to the "Support" tab top left of page and select "Manufacturer Information Guide". It is important to contact the relevant manufacturer brand as first port of call to troubleshoot, as this may resolve the product issue on hand. If the product issue can be resolved then this saves you time and freight avoiding warranty returns not needed.

Not all products need to be returned back to Leader for Warranty as some manufacturers will deal direct and arrange the warranty service needed. To help guide you when a RA# is applied for the Warranty System will display warranty guide messages and relevant manufacturer brand contact numbers to call.

If goods are not collected within 90 days from date of completion, they become the property of Leader Computers and may be disposed or sold to recover costs.